[9 Fixes] How to Fix ‘Cannot Start PS4 Connect the DUALSHOCK 4’ error

Unleash the full potential of your gaming console with our guide on fixing the ‘Cannot Start PS4. Connect the DUALSHOCK 4′ error – featuring a straightforward lineup of [9 Fixes]. Dive into easy-to-follow solutions that cater to both beginners

and seasoned gamers. No more hiccups; discover step-by-step methods to revive your PS4 effortlessly. From ensuring your controller is correctly connected to exploring Safe Mode options, our guide is designed with simplicity in mind.

Elevate your gaming experience today by overcoming the ‘Cannot Start PS4′ challenge with these nine natural and effective fixes. Let’s get your gaming back on track!

How to Fix ‘Cannot Start PS4 Connect the DUALSHOCK 4

Why does the “Cannot Start PS4 Connect the DualShock 4” error occur?

Why does the “Cannot Start PS4 Connect the DualShock 4

Greetings, valiant gamer! Picture this: you’re all geared up for a gaming odyssey, and suddenly, the ominous “Cannot Start PS4.

Connect the DualShock 4″ error looms on your screen, threatening to shatter your gaming dreams. Fret not, brave player! We’re here to guide you through this perilous journey with a myriad of solutions.

Dead Controller Battery:

The most common nemesis in this tale. If your controller seems lifeless, fear not! Connect it to your PS4 using a USB cable and press the illustrious PS button.

This simple act should initiate the charging ritual, resurrecting your controller and allowing you to power up your gaming realm.

Faulty USB Cable:

A lesser-known adversary, but formidable nonetheless. Should you suspect a faulty cable is hindering your quest, fear not! Swap it out like a seasoned warrior changing weapons on the battlefield.

A different cable might just be the enchanted tool needed to vanquish this foe.

Bluetooth Interference:

Sometimes, the interference of unseen forces can disrupt the harmony between your console and controller. Fear not, for you are the master of your gaming destiny!

Identify and move away other wireless devices or temporarily silence their Bluetooth capabilities. Clear the airspace, and let the gaming resume with undisturbed bliss.

Corrupted System Software:

Ah, the treacherous realm of software corruption. But fear not, noble gamer, for there are ways to navigate this digital labyrinth.

Boot your PS4 into the mythical Safe Mode, where you can rebuild the database or reinstall the system software. A little digital spring cleaning might be just what your console needs to rise from the ashes.

Hardware Failure:

When all seems lost, and the error persists despite your valiant efforts, it may be a sign of a deeper malady – a hardware failure.

Fear not, for even heroes seek assistance. Reach out to the experts, the wizards of hardware repair, and let them diagnose and mend your trusty console or controller.

Ways To Fix ‘Cannot Start PS4. Connect the DUALSHOCK 4’ issue

Ways To Fix ‘Cannot Start PS4. Connect the DUALSHOCK 4’ issue

So, your trusty PS4 is throwing a tantrum and won’t let you in because it’s demanding a connection with your DUALSHOCK 4? No worries, we’ve got your back! Let’s sprinkle some magic on this situation and get you back into gaming paradise.

#1. Restart Console

You know how your grandma tells you to turn off your computer when it acts up? Well, turns out Granny is onto something. Power down your PS4, count to 30, and then bring it back to life in Safe Mode. It’s like a spa day for your console.

Power Down PS4Press that power button and watch it glow down.
Wait PatientlyGive it 30 seconds, like waiting for your pizza to arrive.
Safe Mode Activate!Hold the power button till you hear two beeps, then connect your DUALSHOCK 4 and choose ‘Restart PS4.’

#2. Hard Reset Controller

Your controller might just need a little shock treatment. Hunt for the tiny reset button near the L2 trigger, grab a paperclip, and perform controller CPR. Press and hold for five seconds. Ah, the sweet sound of recovery.

Revival MoveSecret Move
Find the Reset ButtonIt’s sneaky, near the L2 trigger.
CPR Time!Paperclip pressed on the reset button for 5 seconds.
Connect and Resurrect!Plug it into the PS4 and hit the PS button.

#3. Check For Issues With The Cable And Port

Time to channel your inner detective. Check that USB cable – is it in cahoots with the error? Swap it out with a fresh one. Also, try different USB ports on your console. Sometimes, it’s all about finding the right connection.

InvestigationHow to Crack the Case
Cable SwapNew cable, who dis?
Port RodeoTry different USB ports on the PS4.

#4. Check For Faulty Controller

Is your controller throwing a fit? Look for any battle scars – broken buttons, loose ports, or signs of a rough day. If you have a spare controller, bring in the reinforcements to see if it’s a one-man (controller) show.

Controller CSIHow to Inspect
Physical ExamCheck for bruises – broken buttons or loose ports.
Backup PlanTry a different controller, the more, the merrier!

#5. Update Firmware Of PS4

Just like your smartphone, your PS4 loves a good update. Make sure it’s not stuck in the past. Navigate to Settings > System Software Update, let it find the latest firmware, and give your PS4 a makeover.

Firmware FiestaThe Update Dance
Software SafariHead to Settings > System Software Update.
Update Now!Let it dance with the latest firmware.

#6. Rebuild Database

Think of it like a spa day for your PS4. Rebuilding the database can untangle the mess and make everything smooth again.

Database DetoxHow to Spa Day
Safe Mode MagicBoot in Safe Mode and choose ‘Rebuild Database.’
Patience, PadawanGrab a snack, it might take a few hours.

#7. Restore Default Settings

Sometimes, your PS4 needs to hit the reset button on life. Restore default settings, and watch the magic unfold.

Resetting RitualHow to Reset Zen Mode
Safe Mode SoireeBoot in Safe Mode and choose ‘Restore Default Settings.’
Confirm and RelaxTake a deep breath; it’s just a reset, not the apocalypse.

#8. Initialize PS4

This is the big leagues. Initializing your PS4 is like sending it to rehab. It erases everything but can bring it back from the dead.

The Nuclear OptionHow to Hit the Reset Button
Safe Mode InterventionBoot in Safe Mode, choose ‘Initialize PS4,’ and go for the ‘Full Initialization.’
Goodbye, Old DataMake peace with your data; it’s heading to the great digital beyond.

#9. Reinstall System Software

If all else fails, this is your last stand. Reinstalling the system software might be the superhero move your PS4 needs.

Remember, these steps are like a recipe – follow them, and your PS4 should come back to life. If all else fails, it might be time to call in the pros at PlayStation Support.

Happy gaming! May your controller forever be charged, and your pixels forever be vibrant. 🎮✨

Here is Additional Tips for you

  • Need Super Help? If the game still acts up, don’t panic! Call the PlayStation Support heroes. They’re like game doctors with magic cures.
  • Cables are Cool! Forget Wi-Fi wobbliness. Try a cable – it’s like a strong grandpa that never falters. Use it during updates for a smooth ride.
  • Save Dance Moves Imagine your game data doing a happy dance on an external friend. Backup regularly, and no tears if things go wonky. It’s your game’s superhero cape!


In conclusion, facing the “Cannot Start PS4. Connect the DUALSHOCK 4” error isn’t the end of your gaming journey. Begin with simple fixes like resetting your controller and changing the USB cable. If the issue persists, dive into Safe Mode for a

system update or database rebuild. For tougher cases, dare to initialize your PS4 or replace system storage. Follow these steps, and your PS4 will likely bounce back stronger than ever.

Don’t let the error message steal your gaming joy – with a bit of troubleshooting, you’ll be back in the game in no time!


What does the error message mean?

This error message indicates that your PS4 console is unable to start because it cannot detect a connected DUALSHOCK 4 controller. The issue may be related to the controller itself or a connection problem.

How do I troubleshoot the DUALSHOCK 4 connection?

Start by ensuring that the DUALSHOCK 4 controller is properly connected to the PS4 using a USB cable. If the cable is damaged, try using a different one. Also, make sure the controller is charged.

What if the controller is connected, but the error persists?

Try resetting the DUALSHOCK 4 controller by locating the small reset button on the back near the L2 button. Use a paperclip or a similar tool to press and hold the reset button for a few seconds.

Can wireless connectivity issues cause this error?

Yes, if the DUALSHOCK 4 is connected wirelessly, ensure that the PS4 and the controller are within range and that there are no obstructions. If problems persist, consider using a wired connection for troubleshooting.

How can I enter Safe Mode to troubleshoot further?

Turn off the PS4 completely. Press and hold the power button until you hear a second beep, indicating the system is in Safe Mode. From there, you can choose options like rebuilding the database or restoring default settings.

Could a system software update resolve this issue?

Yes, make sure your PS4 is running the latest system software. Connect to the internet and go to Settings > System Software Update to check for and install any available updates.

Is there a possibility of a hardware issue causing this error?

It’s possible. If all else fails, there might be a hardware problem with either the DUALSHOCK 4 controller or the PS4 console. Consider contacting Sony Support or visiting an authorized service center for further assistance.

Will initializing the PS4 solve the problem?

Initializing (factory reset) should be a last resort as it erases all data on the PS4. Try other troubleshooting steps first, and if nothing works, initialize the PS4 as a final attempt to resolve the issue.

Can using third-party controllers cause this error?

It’s recommended to use official Sony DUALSHOCK 4 controllers to avoid compatibility issues. If you’re using a third-party controller, try switching to an official one to see if the problem persists.

Where can I find additional support if these steps don’t work?

If you’ve exhausted all troubleshooting options and the issue persists, contact Sony Support for further assistance. They can provide guidance based on your specific situation.

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